DrinksHarbour

Returns & Refunds

Our return policy

Return Period

We offer a 7-day return policy for most items. If you're not completely satisfied with your purchase, you may return it within 7 days of delivery for a full refund or exchange.

Eligible Items

  • Unopened items in original packaging
  • Items with manufacturing defects
  • Wrong items delivered
  • Items damaged during shipping

Non-Returnable Items

  • Opened or used products
  • Perishable items (once delivered)
  • Items without original packaging
  • Sale/discounted items (unless defective)

How to Return

  1. Contact our support team within 7 days of delivery
  2. Provide your order number and reason for return
  3. We'll arrange for pickup or provide return instructions
  4. Refunds processed within 5-7 business days after inspection

Refunds

Refunds will be processed to your original payment method. For cash on delivery orders, refunds will be credited to your bank account. Please allow 5-7 business days for the refund to reflect in your account.

Still have questions?

Contact Us
DH

DrinksHarbour AI

Online · beverage expert

Powered by DrinksHarbour AI