Frequently Asked Questions

Find answers to common questions

How do I create an account?

Click on the "Sign Up" button at the top right of the page. Fill in your email address and create a password. You can also sign up using your Google account.

How can I track my order?

Once your order is shipped, you will receive a tracking number via SMS and email. You can also log in to your account and view the tracking information under "My Orders".

What is your return policy?

We accept returns within 7 days of delivery for unopened items in original packaging. For damaged or incorrect items, please contact our support team immediately.

How do I reset my password?

Click on "Forgot Password" on the login page. Enter your email address and we will send you instructions to reset your password.

Do you deliver to my area?

We deliver to major cities across Nigeria. Enter your address at checkout to confirm if we deliver to your location.

What payment methods do you accept?

We accept cash on delivery, credit/debit cards, and bank transfers. Card payments are processed securely through our payment partners.

Is there a minimum order amount?

No, there is no minimum order amount. However, free standard delivery is available for orders over ₦50,000.

How do I contact customer support?

You can reach us via email at support@drinksharbour.com, through the contact form on our website, or call our customer service line.

Still have questions?